Terms of Service
Last updated: 13 October 2026. Template — review with a lawyer and fill in [bracketed] items.
- Service. HotelBot provides a WhatsApp booking assistant, availability calendar and owner app for accommodation providers.
- Trial and subscription. 14-day free trial, then Basic (US$19/month) or Pro (US$39/month), billed and renewed by Google Play until cancelled in Google Play. Prices may vary by country and taxes.
- Your responsibilities. You are responsible for your prices, availability, house rules and for honouring bookings you confirm; for complying with WhatsApp Business and Commerce policies, local tourism, tax, guest-registration and data-protection law; and for obtaining guest consent before marketing.
- Calendar sync limits. iCal synchronisation with third-party channels is not real-time (channels may update every 15 minutes to several hours). HotelBot reduces but cannot eliminate the risk of double bookings and is not liable for overbookings caused by channel delays.
- AI answers. Automatic answers are generated from your settings; check them with the Test chat. You can disable AI.
- Acceptable use. No spam, no unlawful content, no use outside hospitality.
- Liability. To the extent permitted by law, liability is limited to the fees paid in the last 12 months.
- Termination. You may stop at any time; we may suspend accounts that breach these terms or Meta policies.
- Law. [GOVERNING LAW / COURTS]. Contact: [CONTACT EMAIL].
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